We are still moving over, and as such the help section is not yet complete. We will be adding to this over time, but in the mean time please lodge a ticket via our in world terminals at any of our stores. Click HERE to view our store list. Thank you for your understanding <3
For the purposes of this Help document, the following terms are used, and are described as follows:
Bundle aka. HorseRocker, BabyFurbPack, or Puppy-box. This term refers to the package that newborns arrive inworld as. They are rezzed by the mother at time of birth, and contain your new baby Furb, Horse or Dog in-stasis, ready to birth at will.
Live pet aka Furb, Horse or Dog: The animal itself during its Breedable/Retired/non-petted state.
Forever-Pet aka Furb, Horse or Dog: The animal itself after being petted using the Forever-Pet potion. These animals forfeit the need to be fed, and can no longer be bred.
Retired Pet aka Furb, Horse or Dog: A Live-Pet that is beyond its natural breeding age. These can no longer be bred, but still need feeding.
Petting: The act of converting your Live Pet into a Forever Pet.
A : You touch your basket/rocker. A menu shows up in right top corner click birth and let it finish birthing this can take few minutes so wait until its set on the ground.
A : They start breeding from age of 7 days but you have to put out AppleFloss from day 7 so they can start heat rising.
A : They take 32 hours so your Furb/Horse is ready to get pregnant from day 8 and a half 🙂
A : They are pregnant for 3 days (72 hours) from the moment of conception.
A : Males have no recovery time, they just building Fervor again. This takes around 32 hours.
A : It takes the female 32 hrs or 2.5 days to recover from birth and then another 32 hours for the heat to rise for breeding.
A : We recommend a minimum range of 15 meters.
A : It is most likely you have run out of food or you have not set range correctly (please make sure food is in same group as Furb/Horse/Dog also and as land)
A : We have vet potions for you to heal your Furbs/Horses/Dogs, Located at main store or one of affiliate vendor areas.
A : First please try rerezzing the Furb/Horse. If still frozen Contact a CSR which you can do in store using out ticket system and they will contact you and they will be happy to fix it for you.
A : First try rerezzing the Furb/Horse. More than likely if your Furb/Horse is sick you need to check food if you’ve run out you need to buy more and buy a vet potion to fix it. IF that doesn’t work Contact a CSR which you can do in store using out ticket system and they will contact you and they will be happy to fix it for.
A : No if you send your Live Pet into CSR they will be able to fix it for you and return your Live Pet back 99% Pregnant, or Mother and the new-born as a Bundle together, should the Mother give birth during the fixing process.
A : Put the basket in to a folder with your name on it along with the date and you can request CSR in Group or put ticket in store if your female has already started pregnancy recovery but please put your details on a notecard plus the parents stats (Mother’s and Father’s Pedigree links will suffice). Place the notecard in the box with your broken Bundle.
A : There is a 2 in 3 chance of a pet being born Female, and a 1 in 3 chance of being born Male.
A : It is used to raise Fervor/Heat by the given percentage stated on the potion, Leading to being ready-to-breed sooner.
A : As with the passion booster, But for pregnancy. This leads to a shorter pregnancy duration, If you’d like to see your new-born pets sooner.
A : As with pregnancy and passion, but for Hunger. If your Live-Pet is getting a bit too hungry or close to sickness, the Hunger potion will reduce hunger, and increase health immediately, Giving you more time to restock feed.
A : Yes you can breed pet siblings and relatives together for example : Mother & son , Father & Daughter and Brothers & sisters. Be aware however that any undesirable traits in the lineage will be amplified in chance of them passing on, so plan your breeding wisely, eliminating any undesirable traits from the breed-line.
A : They breed until they reach 101 days old. They can breed on the 100th day, but not beyond that. Live-Pets that get pregnant within the retirement time-frame will continue their pregnancy and stop breeding once they give birth.
A : Yes you can by using our Forever-Pet potion for your specific pet available in our stores. Please note the Forever-Pet potions are NOT cross-compatible.
Q : What is Angeled?
A : Angeled is when you send your Live/Forever-Pet to heaven but please note once this is done you can not retrieve it back so make sure before you agree. You will receive 100 basic points and then depending on the age and traits you will then get extra bonus points on top 🙂 ALL Teulu Pets, be they Live/Forever-Pet can be Angeled.
A : You can buy any of the items we have in store on the Angel-Points vendors except the Live-Pet packs , so on our Angel vendor we have Food, Candy floss and potions, also Angel pets where available.
A : We have angel vendors in our store all you have to do is click it and it will tell you in local what points you have gained, if you wish to purchase from the vendor using your points then select the item you wish to purchase and once this is done your item will be sent directly to you and then will give your balance remaining. Your points balance is separate for each type of Live-Pet (eg. Furb, horse or dog). The balance of each can also be viewed on the HUD for that type of pet (Updated every minute when attached).
A : We have a wide variety of traits for each pet, Some can be passed on to offspring, whilst others are Limited-Edition, One-Of-A-Kind (OOAK), or Collectable, These latter 3 types do NOT pass to any but the original pet that got the trait. The traits pages will tell you which ones pass and which do not.
A : Consumables can be purchased at our main-stores or from any participating affiliate companies and stores. for list of breedable sims please ask a member of staff, or check our Affiliates page on this site (available via the main menu at the top of this site).
A : Short answer: Yes. Long answer: Also yes. When an an update is released, We reserve the right to cease support for older-version pets, in order to maintain system security, stability, integrity, etc. However we WILL notify all users via our messenger system in advance to give fair warning.
A : The food will last 1 Live/Retired-Pet for 4 weeks. Each pet seeks feed in its range and “latches” onto the first one it finds, rescanning every so often, so you may find feed runs out quicker or slower in some areas than others, depending on how many latch onto it. this is normal behaviour. Even distribution of feed should balance it out.
Floss lasts longer than feed, as it is not consumed all the time, only when Live-Pets need to build further. However the same rules re. latching and longevity as feed applies.
A : No. Live-Pets do NOT consume AppleFloss until they reach adulthood (7 days old). AppleFloss will be consumed from age 7 onwards until 100% Fervor is reached, then once it drops again.
A : Yes, but slowly. If you have AppleFloss in range, it will hover between 97% and 100% until AppleFloss runs out, then it will drop.
